E-LEARNING COURSE for individuals and businesses

FinSA Ombudsman Office and Risk Management (FINSOM)

ABOUT THIS course

Enrollment duration for individuals: 60 days from purchase date

Price: CHF 300.-

The aim of the FINSOM e-Learning course is to assist with the integration of the Ombudsman Office (or “Mediation Body”) as defined in the Financial Services Act (FinSA) into a company’s complaints management policy and procedures, forthe appropriate management of legal, compliance, reputation and regulatory risks.

TIME

Approximately 60 minutes

LANGUAGE

English

PREREQUISITES

None

TARGET AUDIENCE

Front office, compliance, central file, risk and legal professionals

CERTIFICATION

Upon successful completion, participants will earn a certificate.

ASSESSMENT

A formal assessment consisting of 10 questions with a passing grade of 80% forms part of this course.

PURCHASE

This course is available as part of a corporate offer or individual purchase.

FAQ

TALK TO AN EXPERT

Do you have further questions? No problem!

Contact us by phone, email or contact form – together, we will clarify all open questions and advise you on the optimal training solution for your company.

Contact us

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